Privacy policy

1. Who we are

Silvermist Botanica is a floristry education studio serving visitors and learners through this website. This policy explains how information is handled when you browse the site, save courses, use the cart, or contact the studio.

2. Information you provide

When you contact us, we may receive your name, email address, telephone number, and message. Please do not include sensitive personal information in a general inquiry.

3. How information is used

We use inquiry details to respond, provide support, recommend relevant courses, and maintain a clear record of a conversation when reasonably necessary. We do not sell contact information or use it to make sensitive inferences.

4. Browser storage

The catalog and cart use localStorage in your browser to remember saved course IDs, quantities, theme preference, and cookie-banner preference. This information is not automatically transmitted to Silvermist Botanica.

5. Communications

We send service-related replies when you contact us. Promotional communication is not assumed from a course inquiry, and you may ask us to stop any optional communication at any time.

6. Retention and deletion

We keep correspondence only for as long as needed to respond, provide support, satisfy legitimate operational needs, or meet legal obligations. You may request access, correction, or deletion by emailing [email protected].

7. Sharing and service providers

We do not trade personal information. Information may be shared with a hosting or technical provider only when needed to operate the website or comply with law, and providers are expected to protect it.

8. Security

We use reasonable administrative and technical measures, but no internet transmission or storage system can be guaranteed completely secure.

9. Children

This website is intended for adults and is not knowingly directed to children under 13. If a parent or guardian believes a child submitted information, please contact us.

10. Updates and contact

We may revise this policy when our practices change. The current version appears on this page. Questions can be sent through Contact or to [email protected]. See also our Terms.